Most design subscriptions are vague about the workflow. Ours isn't. Here's the entire 24-hour pipeline from brief submission to delivery, with timings, tools, and the human-AI handoffs called out.
Hour 0, Brief submission
You open Que in your browser, click 'New request', and post a brief. Could be one line. Could be a Loom video. We accept anything. Our intake agent reads it, scans for missing context (brand kit, file format, audience), and asks any clarifying questions in-thread.
Hours 1, 4, Direction
Once the brief is complete, a senior designer picks it up. They sketch layout directions in Figma. Any heavy lifting that AI can do, variant generation, copy adaptation, icon synthesis, happens in this window, with the senior designer driving.
Hours 4, 10, Craft
The senior designer picks the strongest direction and refines it by hand. This is where we spend most of the hours. AI assists on production tasks, colour exploration, layout variants, asset resizing, but the actual design decisions stay human.
Speed without craft is a printer. We're not a printer.
Vikram Saxena
Hours 10, 16, Review loop
A senior reviewer checks the work before delivery. Notes go back to the designer in a private thread. The designer addresses each note, marks it resolved, and ships back when the work is on-brand, on-brief, and on-craft.
Hours 16, 22, Polish + export
The agent handles the boring bit: every file format you asked for, named correctly, organised in folders. The senior designer spot-checks the export.
Hours 22, 24, Delivery
Your dashboard updates. You get a notification. The senior designer who did the work writes you a one-paragraph note explaining the decisions they made and the trade-offs they considered. You review. If you want changes, you reply in-thread and the loop starts over, usually wrapping the same day.
What this looks like at scale
- Creative Assist: 2 active requests at a time, with most requests delivered within 72 hours.
- Unlimited requests stay in the queue and move into active slots as work is delivered.
- Senior designer review keeps the craft bar consistent.
Same workflow, same review loop, same craft bar. The plan stays simple: 2 active requests at a time, with unlimited queued requests behind them.
